These Terms & Conditions apply to digital products purchased from Jane Alexander including but not limited to e-books, guides, workbooks, meal plans, recipe books, toolkits, checklists and other downloadable digital resources.

By purchasing and downloading a digital product, you agree to these Terms & Conditions.

1. Digital Products

All products covered by these Terms & Conditions are digital products supplied electronically. No physical product will be sent unless this is specifically stated in the product description.

Digital products may include, for example:

The Menopause Recipe Book and Meal Plan
The Free Menopause Recipes
The Menopause Toolkit
The Menopause Health Guide
The Gentle Freedom Starter Kit
Menopause nutrition guides
Menopause guides for organisations
Workbooks, checklists and other downloadable resources

The specific contents of each product will be described on the relevant sales page at the time of purchase.

2. Personal Use Only

Unless otherwise agreed by me in writing, all digital products are supplied for personal, non-commercial use only.

They are intended for individual readers to support their own knowledge, education and wellbeing.

Your purchase gives you a personal, non-transferable licence to use the digital product for your own personal purposes.

You may not:

share the product with another person;

forward, email or otherwise distribute the download;

upload it to a website, social media platform, shared drive or online community;

copy or reproduce the content in whole or in part;

sell, resell or otherwise commercially exploit the product;

use the content as part of client work;

use it in workshops, courses, memberships, programmes or group sessions;

use it as a business resource;

remove copyright or ownership notices; or

create another product based substantially on the content.

If you would like to use any of my content for professional, educational or commercial purposes, please contact me first to discuss written permission or an appropriate licence.

3. Copyright and Intellectual Property

All intellectual property rights in the digital products and their contents remain with Jane Alexander unless otherwise stated.

This includes, but is not limited to, the written content, recipes, meal plans, wording, graphics, worksheets, frameworks, branding and original materials contained within the products.

Purchasing a digital product does not transfer ownership or copyright to you.

You are purchasing a personal licence to use the product, not ownership of the underlying intellectual property.

4. No Redistribution

You must not distribute any digital product, in whole or in part, whether free or paid, without my prior written permission.

This includes sharing the product with friends, family members, colleagues, clients, customers, employees or members of an organisation.

If someone else would like access to the product, please direct them to the original sales page so that they can purchase their own copy.

5. Digital Delivery and Instant Access

Digital products are normally supplied by download or electronic delivery immediately following purchase.

By purchasing a digital product, you receive the product immediately rather than waiting until the end of a statutory cancellation period.

Once supply begins, you will lose your statutory 14-day cancellation right for that digital content.

Your statutory rights in relation to faulty, defective or incorrectly described digital content are not affected by these Terms & Conditions.

6. Cancellation and Refunds

Digital products are different from physical products because they can be accessed, downloaded and retained immediately.

Where you have expressly requested immediate access to a digital product and acknowledged that your statutory cancellation right will be lost once supply begins, you will generally not be entitled to cancel simply because you have changed your mind after the download or access has commenced.

However, nothing in these Terms & Conditions limits or excludes any statutory consumer rights that cannot legally be excluded.

If a digital product is faulty, does not match its description, or does not meet the requirements imposed by applicable consumer law, you may have rights to a repair, replacement or refund as appropriate.

If you believe there is a problem with a digital product, please contact me at jane@janemackaycoaching.com as soon as possible and explain the issue. I will do my best to resolve it promptly.

Any discretionary refund offered outside your statutory rights is entirely at my discretion.

7. Refunds Following Cancellation

Where you are legally entitled to a refund, the refund will normally be made using the original payment method.

Where a refund is agreed, you must stop using the digital product and delete any downloaded or saved copies from your devices.

You must not retain, share, copy or use the product following a refund.

8. Health and Medical Disclaimer

My digital products provide general educational and wellbeing information relating to menopause, nutrition, lifestyle and health.

They are not medical advice, diagnosis or treatment and are not intended to replace advice from your GP, menopause specialist, pharmacist, dietitian or other suitably qualified healthcare professional.

Individual health needs vary. Information provided in my digital products may not be appropriate for everyone.

You should seek appropriate professional medical advice about your own circumstances, particularly if you have a medical condition, take medication, are pregnant or trying to conceive, have a history of an eating disorder, or have any concerns about your health.

You remain responsible for decisions you make about your own health and wellbeing.

9. Recipes and Nutrition Information

Recipes, meal plans and nutritional information are provided for general educational purposes.

Nutritional values, where provided, are estimates and may vary according to ingredients, brands, quantities and preparation methods.

You are responsible for checking food labels and ingredients and for considering your own allergies, intolerances, dietary requirements and medical circumstances.

If you have a diagnosed medical condition or specific dietary requirement, please seek appropriate professional advice before making significant changes to your diet.

10. Accuracy and Updates

I make reasonable efforts to ensure that the information contained in my digital products is accurate and up to date at the time of publication.

However, health and nutrition information can change, and I cannot guarantee that every piece of information will remain current indefinitely.

Digital products are educational resources rather than a substitute for personalised professional advice.

Where appropriate, I may update or correct digital products. Any such updates are provided at my discretion unless otherwise stated on the relevant product page.

11. Personal Results

Individual experiences and results will vary.

Any examples, testimonials or experiences shared in connection with my products are illustrative and should not be understood as a guarantee of a particular outcome.

I do not guarantee that you will achieve any particular health, wellbeing, weight, symptom or lifestyle outcome from using a digital product.

12. Third-Party Links and Recommendations

Some digital products or related communications may contain links to third-party websites, products or services.

Where I receive a commission from a recommendation, I will aim to make this clear.

I am not responsible for the content, availability, accuracy, security or performance of third-party websites, products or services.

Any purchase you make from a third party is subject to that third party's own terms and conditions.

13. Your Responsibility

You are responsible for ensuring that the information you provide when purchasing a product is accurate and that you have the necessary equipment, software and internet access to download and use the digital product.

You are also responsible for keeping your downloaded copy secure and preventing unauthorised access to it.

14. Changes to These Terms

I may update these Terms & Conditions from time to time, for example to reflect changes to my products, business or applicable law.

The version of the Terms & Conditions applicable to your purchase will be the version in force at the time you purchased the product.

15. Contact

If you have any questions about these Terms & Conditions, a digital product or a purchase, please contact:

Jane Alexander at jane@janemackaycoaching.com

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Nothing in these Terms & Conditions affects any statutory rights you may have as a consumer that cannot legally be excluded or limited.